Question 1

Chloe is a junior editor at a public relations company. She tends to verbally abusive with her coworkers when she is stressed. She is not organized and often tries to evade her work responsibilities. She also takes long breaks so that she does not have to work. In the context of personalities, it can be said that:

Accepted Answer

A)   Chloe is an extrovert.
B)   Chloe is an introvert.
C)   Chloe is conscientious.
D)   Chloe is not conscientious.E) All of the above
F) None of the above

Question 2

In the context of surface-level diversity, _____ occurs when people are treated differently because of their gender.

Accepted Answer

A)   racial discrimination
B)   sex discrimination
C)   ethnic discrimination
D)   genetic discriminationE) B) and C)
F) All of the above

Question 3

A difference between workplace diversity and affirmative action is that:

Accepted Answer

A)   unlike diversity programs, organizations that pursue affirmative action programs do so voluntarily.
B)   organizations cannot achieve diversity without affirmative action, whereas affirmative action can take place without diversity.
C)   affirmative action guarantees diversity, whereas diversity does not guarantee affirmative action.
D)   affirmative action is required by law for private employers with fifty or more employees, whereas diversity is not.E) A) and B)
F) All of the above

Question 4

Which of the following is a difference between the older workers and the younger workers of a company?

Accepted Answer

A)   Unlike older workers, younger workers are more likely to help others at work.
B)  Unlike older workers, younger workers exhibit more concern about the quality of their work.
C)   Unlike younger workers, older workers are more likely to be involved in accidents.
D)   Unlike younger workers, older workers tend to show better judgement.E) B) and D)
F) None of the above

Question 5

The access and legitimacy paradigm focuses on:

Accepted Answer

A)   equal opportunity, fair treatment, recruitment of minorities, and strict compliance with the equal employment opportunity laws.
B)   integrating deep-level diversity differences, such as personality, attitudes, beliefs, and values, into the actual work of an organization.
C)   bringing different talents and perspectives together to make the best organizational decisions and to produce innovative, competitive products and services.
D)   the acceptance and celebration of differences to ensure that the diversity within a company matches the diversity found among primary stakeholders.E) A) and B)
F) B) and C)

Question 6

A setback of affirmative action is that:

Accepted Answer

A)   those benefitting from affirmative action begin to experience self-doubts about their competence and merit.
B)   people who are the subject of affirmative action are viewed as being more qualified than they actually are.
C)   women and minorities usually feel deprived.
D)   employees start to overpower the management.E) B) and C)
F) C) and D)

Question 7

Zircon is a family-run wedding planning agency. Its employees are carefully recruited based on their unique personalities and beliefs. The agency is able to operate effectively because the employees work together in harmony despite their varied beliefs, which are reflected in their work. The employees know that they can speak openly, and their opinions will be heard and valued. In the context of diversity paradigms, the management of Zircon uses the _____.

Accepted Answer

A)   discrimination and fairness paradigm
B)   access and legitimacy paradigm
C)   learning and effectiveness paradigm
D)   resistance paradigmE) A) and B)
F) A) and C)

Question 8

Mason is a member of the night crew at a supermarket. His colleagues do not like working with him because he is rude and impolite. He gets annoyed when people talk to him, and he often takes long breaks to evade his responsibilities. In the context of personalities, Mason can be described as being _____.

Accepted Answer

A)   an introvert
B)   an extravert
C)   amicable
D)   disagreeableE) None of the above
F) All of the above

Question 9

It is commonly believed that older workers:

Accepted Answer

A)   are bad at judging situations.
B)   are more likely to show up late.
C)   are more likely to switch jobs.
D)   are less productive.E) None of the above
F) B) and D)

Question 10

Which of the following steps should companies take to reduce age discrimination?

Accepted Answer

A)   They should train recruiters to make hiring decisions on the basis of candidates' age.
B)   They need to ensure that younger workers have slow interaction with older workers.
C)   They need to monitor the extent to which older workers receive training.
D)   They should refrain from recruiting baby boomers.E) B) and C)
F) A) and D)

Question 11

Rohit, an Indian, is a marketing executive in an American company. He graduated from a top Ivy League university in the United States and is known for his outstanding performance, positive attitude, and innovative ideas. Despite his educational qualifications and skills, Rohit is not promoted to the position of marketing manager. Instead, Ryan, a white male with lesser experience and average performance, is promoted to the position of marketing manager. In this scenario, which of the following is most likely the reason for Rohit not being promoted?

Accepted Answer

A)   Rohit's performance did not meet the industry standards.
B)   The company prefers to have white Americans at top positions.
C)   Rohit's educational qualifications did not match the educational qualifications of white Americans.
D)   The company did not consider Rohit's experience adequate for a promotion.E) B) and C)
F) A) and D)

Question 12

Glen is the managing director of a property management firm. He considers two of his best employees, Jeremy and Samara, for a promotion. Samara is 28 years old and has displayed consistent performance throughout the term of her employment. She is married and has a young son. Jeremy is also 28 years old and is a dedicated employee. He is unmarried and supports his ailing mother. Glen decides to promote Jeremy even though Samara is a better employee. Which of the following is most likely the reason for Glen's decision?

Accepted Answer

A)   Glen believes that Samara will prioritize her family over her career.
B)   Glen believes that Jeremy chooses tasks based on the sense of accomplishment they give him.
C)   Glen believes that Samara is not interested in learning new things.
D)   Glen believes that Jeremy wants more control over his work schedule.E) A) and B)
F) B) and D)

Question 13

Which of the following is true of older workers?

Accepted Answer

A)   They are more likely to be careful about the quality of their work.
B)   They are more likely to switch jobs.
C)   They are more likely to be absent because of health issues.
D)   They are more likely to engage in workplace aggression.E) A) and B)
F) A) and C)

Question 14

_____ are formal assessments that measure employee and management attitudes, investigate the extent to which people are advantaged or disadvantaged with respect to hiring and promotions.

Accepted Answer

A)   Compliance audits
B)   Operational audits
C)   Investigative audits
D)   Diversity auditsE) None of the above
F) A) and C)

Question 15

Diversity cannot exist if organizations don't take purposeful steps to create it.

Accepted Answer

A) True 
 B)False

Question 16

Ethan is a manager at an advertising agency. His subordinates find him excessively assertive and energetic. Ethan constantly takes their attention away from their work by laughing loudly or joking around with them. He rarely sits at his desk. Instead, he constantly walks around the office premises socializing with other employees. In the context of personalities, Ethan can be described as being a(n)  _____.

Accepted Answer

A)   extravert
B)   introvert
C)   narcissist
D)   mediatorE) B) and C)
F) A) and B)

Question 17

Affirmative action programs guarantee workplace diversity.

Accepted Answer

A) True 
 B)False

Question 18

Vague selection and promotion criteria allow decision makers to focus on nonjob-related characteristics that may unintentionally lead to employment discrimination.

Accepted Answer

A) True 
 B)False

Question 19

Isabella is a salesgirl at a thrift store. Her colleagues find it very difficult to work with her. She is not a very conscientious employee and is not responsible. Her store manager wants to fire her as she is untrustworthy and tends to slack off. As an unconscientious employee, Isabella is likely to:

Accepted Answer

A)   be self-doubting and anxious.
B)   engage in stealing and be verbally abusive.
C)   be talkative, assertive, and very social.
D)   deal effectively with tough and stressful situations.E) None of the above
F) All of the above

Question 20

Unlike the discrimination and fairness paradigm, the access and legitimacy paradigm:

Accepted Answer

A)   focuses on assimilation.
B)   focuses on differentiation.
C)   integrates deep-level diversity differences into the actual work of the organization.
D)   makes a distinction between individual and group differences.E) A) and D)
F) A) and C)

Exam 12: Managing Individuals and a Diverse Workforce

Correct Answer
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It is commonly believed that older workers:

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Affirmative action programs guarantee workplace diversity.

Correct Answer
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A setback of affirmative action is that:

Correct Answer
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Which of the following steps should companies take to reduce age discrimination?

Correct Answer
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Correct Answer
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In the context of surface-level diversity, _____ occurs when people are treated differently because of their gender.

Correct Answer
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_____ are formal assessments that measure employee and management attitudes, investigate the extent to which people are advantaged or disadvantaged with respect to hiring and promotions.

Correct Answer
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Correct Answer
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Which of the following is a difference between the older workers and the younger workers of a company?

Correct Answer
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Diversity cannot exist if organizations don't take purposeful steps to create it.

Correct Answer
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Unlike the discrimination and fairness paradigm, the access and legitimacy paradigm:

Correct Answer
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Which of the following is true of older workers?

Correct Answer
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The access and legitimacy paradigm focuses on:

Correct Answer
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Correct Answer
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A difference between workplace diversity and affirmative action is that:

Correct Answer
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Correct Answer
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Correct Answer
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Vague selection and promotion criteria allow decision makers to focus on nonjob-related characteristics that may unintentionally lead to employment discrimination.

Correct Answer
verified

Exam 12: Managing Individuals and a Diverse Workforce

Correct AnswerverifiedShow Answer

It is commonly believed that older workers:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Affirmative action programs guarantee workplace diversity.

Correct AnswerverifiedShow Answer

A setback of affirmative action is that:

Correct AnswerverifiedShow Answer

Which of the following steps should companies take to reduce age discrimination?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the context of surface-level diversity, _____ occurs when people are treated differently because of their gender.

Correct AnswerverifiedShow Answer

_____ are formal assessments that measure employee and management attitudes, investigate the extent to which people are advantaged or disadvantaged with respect to hiring and promotions.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is a difference between the older workers and the younger workers of a company?

Correct AnswerverifiedShow Answer

Diversity cannot exist if organizations don't take purposeful steps to create it.

Correct AnswerverifiedShow Answer

Unlike the discrimination and fairness paradigm, the access and legitimacy paradigm:

Correct AnswerverifiedShow Answer

Which of the following is true of older workers?

Correct AnswerverifiedShow Answer

The access and legitimacy paradigm focuses on:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A difference between workplace diversity and affirmative action is that:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Vague selection and promotion criteria allow decision makers to focus on nonjob-related characteristics that may unintentionally lead to employment discrimination.

Correct AnswerverifiedShow Answer

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