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To create a truly sustainable business, an organization must develop a long-term culture and put its values into practice.

A) True
B) False

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During the metamorphosis stage of the socialization process, a new employee compares his or her expectations-about the job, co-workers, the boss, and the organization in general-with the reality in the organization.

A) True
B) False

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Which of the following statements is true about formal socialization?


A) Formal socialization involves socializing the new members individually.
B) Specific orientation and training programs are examples of formal socialization.
C) Apprenticeship and mentoring programs are examples of formal socialization.
D) Formal socialization lacks a fixed time schedule.
E) In formal socialization, new employees are left on their own to figure things out.

F) A) and E)
G) B) and E)

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Explain the primary methods of maintaining an organization's culture.

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Once a culture is in place, there are pr...

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Spiritual organizations discourage flexible thinking and creativity among employees.

A) True
B) False

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The key characteristic of organizational culture that addresses the degree to which people are competitive rather than easygoing is termed ________.


A) assertiveness
B) team orientation
C) averseness
D) risk taking
E) aggressiveness

F) A) and D)
G) All of the above

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Which of the following statements is true regarding the functions of culture in an organization?


A) It hinders the generation of commitment to something larger than individual self-interest among employees.
B) It conveys a sense of identity for organization members.
C) It reduces the stability of the organizational system.
D) It reduces distinctions between one organization and others.
E) It does not affect employees' attitudes and behavior.

F) B) and D)
G) A) and E)

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The information that you receive during the interviewing and hiring process is a part of the ________ stage of employee socialization.


A) preencounter
B) prearrival
C) encounter
D) metamorphosis
E) post-encounter

F) B) and D)
G) None of the above

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Describe the various situations under which culture acts as a liability.

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The various situations under which cultu...

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Ask Socrates Inc. employees are allowed to dress informally. This is an example of a ________ through which organizational culture is transmitted.


A) primary procedure
B) ritual
C) material symbol
D) symbolic act
E) fundamental mechanism

F) B) and D)
G) C) and D)

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Organizations that promote a spiritual culture ________.


A) use stories for transmitting the organizational culture to the employees
B) use wide spans of control
C) recognize that people seek to find meaning and purpose in their work
D) de-emphasize community differences within the organization
E) tend to downplay the importance of employee satisfaction

F) A) and D)
G) C) and D)

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Which of the following can act as a common denominator to unite members of a given culture or subculture?


A) mechanistic organizational structure
B) 360-degree appraisals
C) jargons and acronyms that are specific to the organization
D) bureaucratic organizational structure
E) narrow span of control

F) D) and E)
G) A) and C)

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Jean works for Fahrenheit Publishing, which is a publisher of scientific journals. The company is dominated by low risk taking and high attention to detail. Jean's department is committed to high team orientation and provides many team-building activities in which Jean and other department members work together and socialize. Which of the following statements best describes Jean's department?


A) Jean's department is an example of a primary microcosm.
B) Jean's department's culture is stronger than the dominant culture in the organization.
C) Jean's department has developed a subculture.
D) Jean's department's culture is undefined.
E) Jean's department's culture has low stability.

F) None of the above
G) A) and B)

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In addition to the organizational culture at Rogue Vogue Corp., the finance department emphasizes attention to detail. In this example, attention to detail is a part of the ________ of the organization.


A) core values
B) significant traits
C) dominant culture
D) foundational values
E) subculture

F) C) and E)
G) D) and E)

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Which of the following statements is true regarding random socialization?


A) Random socialization tries to strip away certain characteristics of the recruit.
B) Random socialization is carried out per a fixed time schedule.
C) In random socialization, new employees are left on their own to figure things out.
D) Random socialization involves socializing the newcomers in groups.
E) Specific orientation and classroom training programs are examples of random socialization.

F) None of the above
G) B) and D)

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Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?


A) serve as a visible role model
B) communicate ethical expectations
C) provide ethical training
D) visibly punish unethical acts
E) provide protective mechanisms

F) A) and B)
G) B) and C)

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Which of the following is not one of the five most prevalent climate categories making up the ethical dimensions of organization culture?


A) instrumental
B) caring
C) dependence
D) law and code
E) rules

F) D) and E)
G) C) and D)

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Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.


A) stories
B) material symbols
C) rituals
D) organizational charts
E) corporate chants

F) A) and E)
G) A) and C)

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Systematic reviews of the research literature show a generally positive relationship between sustainability and financial performance.

A) True
B) False

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Top management has a major impact on the organization's culture by ________.


A) establishing norms that filter down through the organization
B) ensuring a proper match of personal and organizational values
C) socializing new applicants in the pre-hiring phase
D) providing a framework for metamorphosis of new hires
E) properly rewarding employees' initiatives

F) B) and C)
G) A) and C)

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